On The Day
We offer on the day appointments with bookings starting from 8am. Please call 01516770016.
If you need to be seen physically after review you will be invited to the practice to a booked timed appointment
eConsult With Us
Alternatively rather than waiting on the telephone line fill out an eConsult and we will contact you back within the next working day, however we will attempt to do this quicker and usually answer on the day if received before 1 pm Monday to Friday .
Can another Healthcare Professional help?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
Care navigators’ play a crucial role in helping patients get the right support, at the right time. Therefore our staff will ask you some questions when you call to arrange an appointment to ensure you are signposted to the most appropriate service. We appreciate your co-operation when you engage with the staff while discussing your request.
Please help us
If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 15 minutes late for an appointment you may be asked to rebook.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.