Commonfield Road Surgery

Commonfield Road Surgery

Register for Online Services

You can now access a variety of services online without having to phone or visit the surgery. Sign up now to GP online services and you will be able to use a website or app to:

Online services offered

  • Create your account
  • Book and cancelling appointments
  • Order repeat prescriptions
  • View your medication
  • View allergies / adverse reactions
  • View your immunisations

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

Getting started

Before you can start booking GP appointments online, ordering repeat medication, you must register your details for this service. It’s quick and easy to register, simply follow the steps below:

Step 1: Ask at reception for a registration form or alternatively you can download the registration form. This form provides all the information you need to register to use the EMIS Access internet facilities.

Once you have completed the form and returned it to the practice they will issue you with the following information:

  • PIN
  • Practice ID Number
  • Access ID
  • NHS Number

Step 2: Please go to the EMIS website to register your account  and enter your personal registration details. If the information does not match, your registration will not be accepted.

Please note we look closely at all applications for access to make sure they are genuine, you may be required to provide proof of identity. Access can also be withdrawn at any time if there are concerns about patient confidentiality.

Patient Access Video Tutorials

Please note some of these services may not yet be available at the Practice. Please check with the reception .

Abuse of the Online System

Abuse of the system includes, but is not exclusive to the following:

  • Sending needless or abusive messages to the Practice
  • Repeatedly booking and cancelling appointments 
  • Repeatedly booking appointments over a short period of time
  • Booking appointments and not attending them 
  • Any offensive or abusive messages through the service 
  • Requesting prescriptions that you do not need.

Proxy access

If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.

Security

We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.

eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.